
Experience one-of-a-kind moments, exceptional privileges, and unforgettable tailored experiences just for you. How? With the personalized assistance of the Mastercard Concierge service.
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Please read the following pre-contract and contract documents for more information regarding your Private Debit Mastercard.
Pre-contract Information and Terms of Use
Read below the Terms as well as more information about your insurance packages.
• Travel Insurance: Pre-contract information, Terms of use, IPID Information Form
• Online Dispute: Pre-contract information, Terms of use, IPID Information Form
You can either reset or restore the applicable limit of contactless transactions carried out without the use of a pin, either through the Internet & Mobile Banking applications, as long as you are a registered user, or by submitting a request to his or her NBG Branch or by calling the Bank’s Contact Center.
You should immediately call NBG’s Contact Center at +30 210 48 48 484 and report loss or theft 24/7. Alternatively, report the incident through our Internet & Mobile Banking services, provided you’re a registered user, as follows:
If your card is found, you can easily unfreeze it.