Key2Pay Invoice Publishing Service

Easily and simply via e-mail

You can perform remote sales and accept card payments (debit, credit, prepaid), making online shopping easy for your customers, with the Key2Pay service, which is offered by NBG Pay.

Present your products

In a modern, simple, fast and secure way you can communicate the options available for card payments to customers.

Grow your income

You can watch your business's profits increase while making online sales, with or without an e-shop and POS.

Interest-free instalments

The option of accepting your client's payment in interest-free instalments via e-mail/phone or in person.

Support orders by phone or e-mail

You can make life easier for your customers by offering many different alternative payment methods with which they can pay for their purchases.

Manage your orders on a 24/7 basis

With Key2Pay, you can track in detail all the payment orders you have sent and the progress of their payments for your business.

Maximum security in your transactions

NBG fully supports the EMV 3DS security protocol for merchants and at the same time complies with S.C.A. requirements for cardholders.

Would you like to talk with us about your needs?

You can contact one of our representatives about anything you need.

Make an appointment

“

NBG's digital transformation always takes mature and stable steps. This way it becomes a catalyst for us, aiding our operations.

Gianna Ioannidou

Managing Director at All Web Solution SA

Visit one of our branches

Key2Pay in 5 steps

Step 1: Apply through an NBG branch or online via Internet Banking

Visit one of our branches and present the necessary documents, or log on to Internet Banking and make your application online.

Step 2: Your application is assessed

In order to provide the best possible service to you, we’ll need to find out more about you. This is why we’ll need to process your application.

Step 3: We update you about the outcome of your application

If your application is approved, you will need to sign the contractual documents related to the Key2Pay service either at your branch or online.

Step 4: Your application is completed

You are very close to acquiring the service that will enhance your business payment methods. You will receive an automated e-mail with instructions.

Step 5: Welcome to Key2Pay

To activate your password you need to follow the instructions you’ll receive, via e-mail, within the next 24 hours.

I want Key2Pay

You can issue your own e-invoices and carry out sales even if you don’t have a POS or e-shop. Easily and quickly.

Do you want more information?

About NBG Pay, Contact Data Privacy & Feedback

NBG Pay provides your customers with an innovative, cost effective and secure payment solution. Accept payments in-store, online, over the phone or on the move.
Grow your business by accepting card payments. NBG Pay enables businesses to accept card payments in-store, online, over the phone or on the move.

NBG and EVO Payments Inc. (“EVO”) have entered into a long-term strategic partnership as NBG Pay*, to provide merchant acquiring and payment processing services. EVO is a leading company in the provision of payment technologies and services with a presence in over 50 countries around the world. NBG’s valued and wide client base combined with EVO’s technological payments expertise will bring significant benefits and value to our customers.

Contact Information
For further information or for any queries, please contact NBG Pay by e-mail, telephone or post as follows:
Enquiries: merchants@nbgpay.com
Telephone: 210 950 3600
Postal address:
NBG Pay SA
74 Piraeus Street
18346 Moschato
Athens
Attica

Data Privacy - how does NBG Pay safeguard my personal data?

Information on how NBG Pay safeguards your personal data can be found in our Privacy Statement. If you have any further queries regarding the processing and use of your personal data or your rights under GDPR, please contact us at privacy@nbgpay.com.

Feedback – do you want to provide feedback or make a complaint?

Our primary goals are to provide you with the highest level of customer service and to continuously improve the services we provide to our customers. There may be cases where you feel that the quality of customer service or the services provided to you by NBG Pay do not fully satisfy you. If you would like to provide feedback or make a complaint, please send an email to the following address and we will contact you shortly feedback@nbgpay.com.

Alternative Independent Dispute Resolution Bodies

You can find out more about the alternative/out-of-court dispute resolution and the Alternative Dispute Resolution (ADR) bodies, which are registered with the ADR register and you can contact, at www.mindev.gov.gr , the site of Ministry of Development and Investments, under For citizens-consumers/Information & Customer Protection Issues/ the Service /Alternative Dispute of Consumer Disputes.

Is there a User Manual for the Key2Pay service?

Yes, the service is fast and simple to use, and you can read the steps in detail in the User Manual. You can also read the User Manual for sending an invoice in English.

Can I use Key2Pay if I don't have a POS?

Yes. You can carry out online sales and accept remote payments with cards without needing to have a POS or an e-shop.

Can I apply for Key2Pay for my business?

If you're a freelancer or your business is classed as a small-medium size company, then you can submit your request in one of our branches or through Internet Banking if you're a registered user of the service.

Do I need to hold an account with NBG?

Yes. To be able to register for Key2Pay, you must hold or open a current account with National Bank of Greece.